Privacy Policy

Important Notice Regarding Your Privacy Rights

This privacy policy notice is designed to inform you of the types of nonpublic personal information ("Personal Information") CFS Investments dba Express Car Title Loans ("Company") may maintain or collect throughout our relationship with you. It also explains the safeguards the Company has in place to protect any and all information and the circumstances under which we may share that information with other companies. This notice applies to both current and former customers.

You acknowledge and agree that you are providing express written consent for CFS Investments and its partners to share the information you've provided and to contact you with marketing and other messages via email and/or at the phone number provided via automatic dialing systems, recurring autodialed and prerecorded calls, or SMS/MMS messages (charges may apply), even if my telephone number is listed on a Federal, State, or other jurisdiction Do-Not-Call list. You acknowledge that consent to these communications is not a condition to utilizing these services.


Why We Collect Personal Information

We collect Personal Information to identify you, confirm facts about you, deliver financial products and services to you, to help us assess requests for financial products and services, and as necessary to service your loan.


Personal Information We Maintain or Collect

The following are examples of the types of nonpublic personal information we maintain or collect:

  • Information you provide in connection with your loan, applications, other forms, or verbally, such as name, address, telephone number, social security number, income, assets, driver's license number, and employment information.
  • Information about your transactions with us, our affiliates, third party lenders, or other parties, such as account balances and payment history.
  • Information we receive from consumer reporting agencies, such as creditworthiness and credit history.
  • Information obtained from non-affiliated third parties about your transactions with them.


How We Use Personal Information We Collect From You

Internal Use- We may use your personal information for various internal purposes, including, but not limited to, responding to your requests for information, anticipating and resolving problems with your use of the Website, and to inform you of other products or service offerings that we believe may be of interest to you. This means that we may use your personal information, whether in conjunction with information available from other sources or otherwise, to market our services to you. We may also use personal information to investigate and prevent potentially unlawful activity or activity that threatens the network or otherwise violates Express Car Title Loans' terms and conditions for usage.


Sharing Your Personal Information with Third Parties- We may provide personal information about you to third party service providers not affiliated with us and who perform services for us or on our behalf. Examples of these services may include, without limitation, gathering your information, communicating with you, and/or other marketing services. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. 

Express Car Title Loans provides its consumers with a copy of a Federal and California Notice (if applicable) when they enter into any form of written agreement. Express Car Title Loans also provides a copy of the Federal and California Notice(s) to its consumer(s) annually via regular US Postal Service.


Protection of Information and Security Procedures

We restrict access to Personal Information about you as a current or former customer to our employees or affiliates who need this information to provide you with financial products or services and otherwise service your account(s) with us. We maintain physical, electronic and procedural safeguards that comply with applicable federal and state standards to guard your Personal Information. For example, we use Secure Sockets Layer (SSL) technology supporting up to 128-bit encryption to prevent unauthorized parties from viewing any nonpublic personal information transmitted to or from us.


Normal Web Site Usage

You can visit the Express Car Title Loans website to read product and Company information or use our online tools without revealing any personal information. The only information we collect and store during normal website usage is the name and address of your Internet service provider, the website you last visited, the pages you requested, the date and time of those requests, and the number of visits you made to our website.

We use this information to generate statistics and measure website activity to improve the usefulness of customer visits to our website. This same information may be shared with third parties to provide these services or analyze, store, or aggregate the information. It may also be shared with other third parties, working with us to improve our services or our website. During normal website usage, we do not collect or store personally identifiable information such as name, mailing address, email address, phone number, or Social Security number.


Online Collection of Personally Identifiable Information

Occasionally, we request personally identifiable information to provide the website visitor with a service or correspondence (e.g., promotions and mailed brochures). This information, such as name, mailing address, email address, type of request, and possibly additional information, is collected and stored in a manner appropriate to the nature of the request as determined by us and is used to fulfill your request. Whenever we request such information, we will clearly explain how it will be used. We will respect your request if you tell us that the information should not be used as a basis for further contact. We use the information you provide to improve the services offered by Express Car Title Loans. This information may also be provided to agencies for use on our behalf by our Privacy Notice. However, it is never provided or sold to any other company for that company's independent use.

Please note that our website may provide links to third-party sites we do not control. We suggest you check any site's specific Privacy Notices before providing any personally identifiable information.


Electronic Mail Sent to Us That Contains Personal Information

Internet users may send us personally identifying information, for example, in an electronic mail message containing information about your account with us. We will only use this information to identify the user as our customer and to determine how to respond to the electronic mail. We will use this information for the purpose identified in the email message and to enhance our understanding of you to improve our services.


Internet Services

To use our Internet services, such as online account access, we require a certain amount of personally identifying information (e.g., name, Social Security number, account number and other applicable information) we can use to verify you as our customer. We use this to identify and access data in our existing relationship with you to provide you with the requested services. We request email addresses as an alternative means of contacting you. Providing your email address is optional, except when you request an Internet delivered service, then we must have your email address to honor your request. We may also use this information to enhance our understanding of you and improve our services.


What Are Cookies

A "cookie" is a small line of text stored within your browser when you visit a cookie-enabled website. As you browse the Web, cookie-enabled sites will send cookies to your browser, along with pages. Your browser probably has options that will let you control whether the browser accepts cookies, rejects cookies, or notifies you each time a cookie is sent to you.

If your browser is set to reject cookies, cookie-enabled websites will not recognize you when you return. This provides you with anonymity, but it also makes it very difficult to offer you customized services. It is also less secure than using cookies because all of your specific data must be sent to the website each time you view a page. Accepting cookies means your private data can stay at the Web server, and the only information transmitted over the Internet is your ID cookie.

If your browser is set to accept cookies, any cookies sent to your browser are stored in your computer for a period of time. There are a few different types of cookies. A "session" cookie is stored only in your computer's working memory (RAM) and only lasts for your browsing session. When you close all of your browser's windows or when you shut down your computer, the session cookie disappears forever. A "permanent" cookie is stored on your computer's hard drive until a specified date, which could be tomorrow, next week, or 10 years from now. Permanent cookies stay on your computer until either a) they expire, b) they are overwritten with newer cookies, c) you manually remove them.

We use permanent cookies to supply visitors to our site with a customized experience. These cookies do not involve personally identifiable information. We also use session cookies to customize your experience during a session, to aid in your navigation and use of the site, to develop generic website metrics, and other similar uses.


Keeping Customer Information Accurate

If you believe our records are incomplete or inaccurate, you may write to us at: 300 N Broadway, Suite A, Santa Ana, CA 92701, or email us at


Effective Date; Changes to Our Policy

We reserve the right to change our Privacy Policy and Privacy Notice. A revised Privacy Policy or Privacy Notice applies only to data collected after its effective date. If we make substantial changes to our policy, we will post the changes on our website.


Trouble Reading or Understanding the CFS Investments Privacy Notice?

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